Tried it on numerous computers. Good day, I got a brand new 4TB WD my passport external hard drives, to my greatest surprise when i got home from work i plugged it to the Samsung TV and it didn’t read the drive. Update Disk Driver. Step 1. I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. However, the hard drive does not appear in the files menu and I cannot access it. When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. Somebody try to fix it and he is open the 2 disks inside it and take them back again but still not working!!! If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. This thread is locked. the device is also not visible on computer management -> storage and also not show in … WD Elements 1 TB external hard drive is not showing up on Lenovo IdeaPad 320-15IKB - windows 10. The computer sees the hard drive because it appears in devices. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. I have Gigabyte B450M-DS3H motherboard and it's brand new. I heard soft period click during spinning though. Step 3. Right-click "This PC" and choose "Manage". The Hard Drive Failure was Caused by Read/Write Heads Having Failed: Where this has happened the hard drive will typically first spin-up the platters. Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. I heard that if the disks removed and back to the hard drive it will not working again… is it true??? - Safely remove hardware and eject media is not … Once these are up to speed the heads will attempt to read from the platters. I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. Then right-click on the unallocated space on your external hard drive and create a new volume on it. I've done everything I can think of, … Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. I've only had it for 13 months and the other day it just stopped working. The device manager shows it as not connected and doesn't appear in Disk Management either. Step 4. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. I had bought a WD elements 2 tb external hard drive for my xbox one and used it for a while but now i want to use it for my pc but it wont show up so i can reformat it, i have already tried to ask support and they were of no help so how to i get my hard drive to work on my desktop pc now? Click "Device Manager" then expand "Disk drives". It shows up under disk drives, but not disk management. I have this WD elements external hard drive. Applies to: Force not responding external hard drive to show up and work by updating disk drivers. Step 2. When the wd elements 1 TB external hard drive is connected to Lenovo IdeaPad 320 - 15IKB (Type 80xl,80ye), the light of the hard drive is continuously on but the device is not shown on my computer. If the drive is formatted for your computer system, it should show up in My Computer with a drive letter. 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